Frequently asked questions

Before you contact us,
the useful answers.

Questions that genuinely help you choose an apartment and understand how the stay works. If you need anything else, Stefano will reply directly.

01 · Choosing your apartment

Which apartment fits your stay?

01How many guests can the apartments accommodate?+

Interiors 1 and 2 can each accommodate up to 4 guests; Interior 3 up to 8. For larger groups, we can consider two or three apartments in the same building, up to 16 guests in total.

02Can we use more than one apartment when travelling as a group?+

Yes, subject to availability. Interiors 1 and 2 are on the same floor, while Interior 3 is in the same building. This lets groups stay close while keeping independent apartments.

03Which amenities are available?+

All three apartments have Wi‑Fi, Smart TV, air conditioning, an equipped kitchen, washing machine, oven, fridge, coffee machine and hair dryer. Dishwashers are available in Interiors 1 and 3, but not in Interior 2. Interior 3 also has an entertainment area with a projector, arcade, darts and children's games.

04Are the apartments suitable for families with children?+

Yes. The apartments can also suit family stays, and Interior 3 includes children's games. Children must always be supervised by an adult, especially on stairs, in the parking area, common spaces and while using recreational equipment.

05Can I compare the apartments before contacting you?+

Yes. The Apartments page compares size, floor, capacity and spaces at a glance. Each apartment also has its own page with features, amenities and a link to its official Airbnb listing.

02 · Arrival & stay

Useful information before you travel.

06What time is check-out?+

Check-out is by 10:00. Late check-out must be requested in advance and is subject to availability and an agreed supplement with Stefano.

07Where are the apartments?+

All three apartments are in the same building in Schio, in a practical location for the town centre, station and everyday services. The full address and practical directions are shared with the stay information.

08Is it easy to get around from here?+

The location is practical for reaching Schio town centre, the station and everyday services. Discover Schio offers ideas for exploring the area, while the Local Guides cover restaurants, shopping, services and activities.

09Are longer stays possible?+

The amenities are designed for both short and longer stays. Include your dates in the enquiry and Stefano can check availability for the period you need.

10Where can I read the house rules?+

The House Rules page contains the essential information, complete rules and downloadable PDF documents. We recommend reading them before your stay.

03 · Availability & contact

A simple enquiry, with no automatic booking.

11How do I request availability?+

Complete the form with your name, preferred apartment, dates and number of guests; you can add alternative contact details. WhatsApp will open with the message already prepared so you can review it before sending it to Stefano.

12Does sending an enquiry mean I have booked?+

No. It is only a request for information or availability. The website does not confirm stays automatically and takes no payment.

13What happens after I send the enquiry?+

Stefano checks availability and communicates the useful information, price and conditions directly. Only if the conditions suit you do you agree the next stay details together.

14How are the price and payment method agreed?+

Not through a website checkout. Price, conditions, any contract and payment method are agreed later directly with Stefano where applicable.

15Can I contact Stefano without using the form?+

Yes. The Contact page also provides a direct WhatsApp link and the number +39 375 892 2289. A message or phone call is for information only and does not create an automatic booking.

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